Privacy

While you make the book

The WhatsApp export you pick is opened by this page in your browser. The messages, photos and the book built from them stay on your device. They are not sent to us or to anyone else. Closing the page clears them.

When you press Order

• The two print files (the book's pages and its cover, as PDFs) are uploaded to private storage (Vercel Blob) that only our server can read. They hold the messages and photos you chose to put in the book, nothing else from the chat.
• If you don't pay, they are deleted within 2 days. The page you return to after leaving the payment page also lets you delete them at once.
• A copy of the book's PDF is kept in this browser for 30 days, so you can download it after paying. It is not sent anywhere.

When you pay

• Your payment is handled by Stripe, on Stripe's page. We never see or store your card number.
• Your name, shipping address, phone number and email are entered on Stripe's page. The name, address and phone number go to our printer, Lulu, so it can mail the book. Your email is used for your receipt and for questions about the order.

After you pay

• We send the two print files to Lulu, which prints and mails the book.
• The print files are deleted from our storage within 30 days of the order, and from any copy we made to place the order.

What we keep

A record of the order: its number, the page count, the amount and the date. Stripe keeps the payment and the shipping details, as the law and our accounts require. We do not keep a copy of your chat.

Questions

Write to us and we will answer what we hold and delete what we are not required to keep.